Please allow approximately 2–3 weeks from the date your order is placed for delivery.

Our products may require additional preparation and fulfillment time before they are ready to ship. This estimated timeframe includes order preparation, fulfillment, packing, and carrier transit.

We make every effort to prepare and deliver orders as quickly as possible, and some orders may arrive sooner. Delivery times are estimates and may occasionally be affected by carrier delays, weather, high order volumes, or other circumstances outside our reasonable control.

Once your order has shipped, you will receive tracking information when available.

At this time, we ship to eligible addresses within the United States only.

Available shipping destinations are shown during checkout. If a destination is not available as a shipping option, we currently cannot ship to that location.

Once your order has shipped and tracking information becomes available, you will generally receive a shipping confirmation email containing your tracking details.

You can also track your order anytime by visiting our Track & Trace page:

Track Your Order

Enter the requested order or tracking information to view the latest available shipping updates.

Please allow some time after receiving your tracking number for the carrier’s tracking system to update. If you have difficulty tracking your package or have not received tracking information after your order has shipped, contact us at hello@hashemismysugardaddy.store and include your order number so we can assist you.

First, check your tracking information for the latest delivery updates.

If your order has passed the estimated delivery timeframe or the tracking information shows a significant delay or possible delivery issue, contact us at hello@hashemismysugardaddy.store with your order number and tracking information.

We will review the shipment and, when appropriate, work with the carrier to investigate.

We accept eligible return requests within 14 days of delivery.

Returned items must generally be unused, unworn, unwashed, and in the same condition in which they were received, with applicable original tags, labels, accessories, and packaging.

For eligible change-of-mind, incorrect-size, or customer-preference returns, the customer is responsible for return shipping.

For verified damaged, defective, or incorrect items, Hashem Is My Sugar Daddy covers the applicable return shipping costs.

We do not charge a restocking fee.

Email us at hello@hashemismysugardaddy.store within 14 days of delivery.

Please include:

• Your order number
• The reason for your return
• Photos if the item arrived damaged, defective, or incorrect

Our customer service team will review your request and provide return authorization and instructions if your return is eligible.

Do not send a return before receiving authorization.

We offer exchanges for items received damaged, defective, or incorrect, subject to product availability.

If you ordered the wrong size, color, or variation, please request an eligible return and place a new order for the preferred item.

Once we receive your returned item, we will inspect it within 7 business days.

If approved, your refund will be issued to your original payment method within 10 business days after approval.

Your bank or payment provider may require additional time for the refund to appear in your account.

Please review the size information and measurements provided on the individual product page before ordering.

Because fit may vary depending on the style and design of the garment, we recommend checking the product-specific measurements and fit information before selecting your size.

Fit may vary depending on the product and style.

Please refer to the product-specific size information and measurements on the applicable product page rather than relying only on your usual size.

If your item does not fit, you may request an eligible return within 14 days of delivery, provided it meets the conditions of our Return & Refund Policy.

For returns due to incorrect sizing or customer preference, the customer is responsible for return shipping.

You may then place a new order for your preferred size.

Size and fit information is provided on the applicable product page where available.

If you need additional assistance before ordering, contact us at hello@hashemismysugardaddy.store.

We recommend washing inside out in cold water on a gentle cycle and laying flat or hanging to dry. Avoid bleach to help preserve the fabric and print.

Normal wear and repeated washing may gradually affect printed or decorated garments.

Following the care instructions provided with your product can help preserve its appearance for as long as possible.

Please follow the garment's care instructions before ironing.

Where applicable, avoid placing a hot iron directly over printed, embroidered, knitted, or decorated areas unless the product's care instructions specifically allow it.

Please follow the drying instructions provided on the garment's care label or applicable product page.

Drying requirements may vary depending on the material and construction of the product.

We accept the payment methods available through our secure Shopify checkout. Available payment options may vary depending on your location and the payment methods currently supported by our store.

You can review our full payment terms and additional payment information on our Payment Policy page.

If you have any questions about payment before placing an order, please contact us at hello@hashemismysugardaddy.store.

Any available installment or payment-plan options will be displayed during checkout.

Availability may vary depending on your location, eligibility, and the payment providers supported by our store.

Payments are processed through our secure Shopify checkout and applicable third-party payment providers. Payment-related information is handled in accordance with the security and privacy practices of the applicable payment provider and our Privacy Policy.

For more information about how we collect, use, disclose, and protect personal information, please review our Privacy Policy.

If you have any questions about privacy or payment-related information, please contact us at hello@hashemismysugardaddy.store.

Discount and promotional codes may be subject to specific terms and conditions.

Unless otherwise stated, multiple promotions or discount codes may not be combinable. Any applicable restrictions will be displayed with the promotion or during checkout.

You can contact our customer service team through our contact form or by email at:

hello@hashemismysugardaddy.store

You may also contact us by phone at:

+1 (240) 485-4155

We aim to respond to customer inquiries within 48 hours, excluding weekends and public holidays.

Our customer service hours are:

Monday–Friday: 9:00 AM–5:00 PM
Saturday: Closed
Sunday: Closed

Time Zone: Mountain Time (MT)

Customer service may also be unavailable on certain U.S. federal holidays.

For faster assistance, please include your order number and the email address used when placing your order.

If your inquiry concerns a damaged, defective, or incorrect product, please also include clear photographs where applicable.

Absolutely. Contact our support team and we'll be happy to assist you.